How can we help you today?
If you have any questions about our accommodations, feel free to reach out—we’d love to host you!
Just fill in your details, and we’ll get back to you, usually within one business day. Prefer to chat? Give us a call, and we’ll be happy to help!
info@restivaproperties
Frequently Asked Questions
What Time is Check-in and Check Out?
The check-in and check-out time is the same for all our vacation properties. Guests can check in at 4:00 PM, and check-out time is at 10:00 AM.
Do You Provide Cribs, High Chairs or Other Items?
We can arrange for items such as pack & plays, high chairs, etc to be at the rental when you arrive. Check the boarding pass to arrange this before arrival. There may be a fee for the item.
When Will I get the Door Code to Enter the Home?
We have contactless check-in and check-out at all our properties. Your door code is PART of the check-in process, and will be given to you in the step-by-step instructions once you click “Check In” in the boarding pass.
Are Pets Allowed?
Some of our properties do allow pet dogs. Please verify with us before booking if the property you are looking to book allows dogs. We also require a non-refundable pet fee for all pet stays. We ask that all dogs stay off the furniture and you clean up after your pet outside before leaving.
Does the Property have Cable TV?
Our properties have Smart TVs that allow you to stream using your own Netflix, Amazon, Hulu etc. accounts. For TVs WITHOUT a soundbar, the volume rocker is hiding on the SIDE of the TV remote.
Does the Property have a Grill?
A gas grill is located at the property for your use. We do not change the propane tanks between each guest, as this would result in a lot of wasted propane. In the event that you run out during your stay, simply take the tank to any gas station and do a swap (roughly $20). We’ll reimburse you thru Venmo or apple-pay if you just message us your info and a receipt.